How do you describe customer service on a Resume

Posted by Palmerston North Resume on 2 Jul 2025

When trying to get a customer service job, it’s essential to list your relevant experiences and abilities on your resume. A well-written resume can make a a big difference in getting the job you’ve always wanted. Here at Palmerston North Resume, we specialize in resume writing to make you stand out from the rest of the applicants. In this article, we’ll give you tips on how to talk about the level of customer service in your resume.

  1. Use action verbs. When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in the work of customer service and are able to show results.
  2. Incorporate specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of saying "worked in customer service,"" mention that you "managed a team of customer service reps and handled complaints from customers."
  3. Use metrics: Provide relevant metrics such as customer satisfaction rates , to prove your contribution. For instance, "increased customer satisfaction by 15% through efficient solutions to problems."
  4. Customize your resume: tailor your resume to the specific customer service position that you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
  5. Make sure you proofread your resume and get professional assistance: Proofread your resume before sending it out to ensure the resume is error-free. If you require help, consider seeking professional help by contacting Palmerston North Resume.

If you follow these guidelines that you will be able to craft an effective customer service resume that effectively highlights your relevant work experience and skills. Make sure you modify your resume to fit the specific job you’re applying to and ensure that you have it proofread before you submit it. Palmerston North Resume can also assist with the creation of a strong resume that showcases your skills and expertise.

I had an amazing experience with their service. This includes timely response, friendly service, professionalism, attention to details and high quality of the final product. Thank you for the wonderful experience.
Vaneeshal Shivali
I moved to Australia 2.5 years ago. After feeling stagnated in my job, I started to look at my resume again and attempted to update it. After realising it was extremely outdated, I enlisted the help of Perth Resume. Tanja was great, very prompt at replying to any queries I had and returned an updated resume, cover letter and LinkedIn profile within 3 business days. I must say the documents look great. Highly recommended.
William Worsley
Positive: Professionalism Ms Tanja Coyne helped me a lot with my resume. She was patience, responsive and professional. When she finished my resume, I offer to double her pay but she refused. I recommend Tanja! Thank you very much.
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Super easy to work with. I did a face to face. In 3 days u had my resume. I had 2 interviews in the first week. Thanks heaps guys.
Timmy Teale
Just had my Resume updated. Very fast and Professional service. Thank you Tanja.
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How do you describe customer service on a Resume

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