How to write a Customer Service Resume

Posted by Palmerston North Resume on 12 Jul 2025

Making a professional customer service profile or CV (Curriculum Vitae) should highlight your pertinent experience and skills. A well-written resume and a well-written cover letter, along with a professional LinkedIn profile, can make a an enormous difference when applying for an interview. We at Palmerston North Resume, we specialize in offering CV and resume writing services, cover letter writing and LinkedIn profile optimization to help get noticed by the others. In this article, we will detail how to convey customer service on your resume or CV, show the skills of customer service on a resume or CV and give tips on what to write about customer service skills.

How to describe customer service on an application or resume:

In describing your customer service experience, concentrate on specific tasks and responsibilities. Use action verbs, such as "assisted," "resolved," or "responded," to describe your job. In addition, you should include any pertinent measures, such as customer satisfaction rates, to demonstrate the impact you have made.

How can you demonstrate customer service abilities on a resume:

Alongside describing your experience, be sure to include specific skills which are pertinent to customer service, such as solving problems and communication. Include any relevant training or certifications that you have, for instance, a client service course or a certificate for a particular customer service software.

What do I write about about customer skills in service?

When you write about your customer service abilities, concentrate on the most essential and relevant abilities for the job you’re applying for. For example, if your job demands a lot phone contact, make sure you highlight your previous experience and abilities in phone customer service.

How do I write about my experience with customer service:

If you are writing about your customers service experience, provide specific examples and measure your achievements. For instance, instead saying "Helped customers with questions," say "Assisted an average of 50 clients per day with their questions, which resulted in a 95% percent satisfaction."

By following these tips and guidelines, you can develop your customer service resume your CV and cover letters, and LinkedIn profile which showcases your relevant experiences and abilities that make you an ideal candidate for customer service positions. Remember that you proofread and edit your resume, the cover letter and CV prior to making it available for submission. Also, consider getting help from a professional Palmerston North Resume if you need assistance.

Response from the ownera year ago Hi Lyssa, thank you so much for your wonderful rating. It was a pleasure assisting you and we wish you every success with your new documents.
Lyssa E
I found the service very professional and my new resume and cover letter are great. The team was very helpful and responsive to all of the questions i had.
Jodie Morris
Amazing service, quick, efficient and helped me land my dream job. Thankyou Palmerston North Resume I have been recommending you to everyone.
Sandra Tricoli
Highly recommend these guys! Very professional and knowledgeable.
Jeremy Markus
Positive: Professionalism, Quality, Responsiveness, Value I only moved to Australia a bit over a year ago, with Covid it wasn’t easy to find a job so i took the first opportunity to keep our household going. But i want more, i want educate myself and find a better job. With Palmerston North Resume i finally get this chance, since cv’s and cover letters work a bit different here and i need help to stand out in this harsh times. Tanja is an awesome professional, very responsive and her writing is incredible! Fingers crossed i’ll land my dream job now!
Elle Street
I cant thank you guys enough. Prompt, reliable service. Even after i submitted my documents, Tanja was quick to make any requested changes.
Michael Gumba
I felt like I wasn't getting anywhere with my job hunting so I thought I would give the professionals a go. I was so pleased with the thoroughness from Palmerston North Resume. They make you do a little bit of work for them so they can get a really good feel of who you are about, they then take your talents and showcase them in a truly polished professional series of documents. Thanks for getting me out of the jobhunt blues!
Colin Strike
Highly recommended. Tanja have done a fantastic job with my CV, Cover letter and selection criteria. They’re looking fantastic and well detailed. Thank you
Abbi Abbi
Cannot speak highly enough about my new resume and cover letter. Tanja has done an amazing job. I haven’t needed a resume for 26 years as I’ve been with the same employer but due to the current situation with COVID-19 I’m out there having to get back into the game. The advantage of Tanja writing my resume is that she has a background in HR and understands what looks good and the importance of making an impact with key words. Tanja also helped me apply for a job with that required specific targeted responses. Many thanks great work and an effortless and seamless process.
Troyboiz S
I had Tanja write my personalised cover letter and resume, I cannot fault their quality and I'm hugely impressed it was worth every dollar. I'm just trying to make a career change and I feel this resume and cover letter were the missing link between me getting an interview or missing out. So well done to the team at Palmerston North resumes and a personal shout out to Tanja.
Blake Karafilis
How to Write a Customer Service Resume

Resume

We provide professional resume writing services.

How to Write a Customer Service Resume

Cover Letter

We provide professional cover letter writing services.

How to Write a Customer Service Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Write a Customer Service Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our very experienced resume writers will make sure your new resume stands out among the crowd.

We are a team of highly certified and seasoned HR professionals, recruiters, and consultants who are committed to delivering an exceptional, well-written resume or cover letter.

We pride ourselves on our vast knowledge of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a vast variety of industries and professions means that we can create a high-quality, powerful resume that meets your personal requirements.

Our goal is to deliver you with a striking and impressive resume that is perfectly optimised for success in the competitive Palmerston North job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be fully satisfied with your brand new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 215 100